Full-time jobs in Lawrence, KS

About the role

The Customer Experience Representative is responsible for receiving incoming calls and determining the products, services or resources that the caller may require (or could benefit from).  You will also provide direct support services to customers or connect them with a staff member in the appropriate department who can provide the specific assistance needed by the customer. This role plays an important part in delivering exceptional service, supporting operational excellence, and contributing to the success of our customers and communities.

What you'll bring

• Communication Skills
• Attention to Detail
• High school diploma or equivalent required.
• A minimum of 1 – 3 years of similar or related experience, including preparatory experience
• Customer Focus
• Integrity and Professionalism
• Problem Solving
• Team Collaboration
• Unconditional Ethics

Benefits