Branch Operations Manager - Commercial Lines
Summerville, South CarolinaAll locationsSummerville, South CarolinaCharleston, South CarolinaRincon, GeorgiaHilton Head Island, South CarolinaGeorgetown, South CarolinaBeaufort, South CarolinaWilmington Island, GeorgiaLadson, South CarolinaMount Pleasant, South CarolinaNorth Charleston, South Carolina Remote
$80,000–$105,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
Title: Branch Operations Manager - Commercial Lines Hybrid: 1-2 days in office | Location: Charleston, South Carolina Requirement: active P&C license, 2+ years of supervisor/management experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for leadership of all IOA insurance operations management activities within the assigned branch. This includes managing operations team performance, strategic and tactical plan implementation, budgeting, goal setting, reporting, staff professional development, policy and procedure implementation, human resource management, quality assurance, productivity, and customer service management. Additionally, responsible for participating in producer/agency acquisition and integration, and personally serving as Account Manager for an assigned book of business.
What you'll bring
- 5+ years of commercial insurance industry experience with deep, wide-ranging industry knowledge
- 2+ years of management / supervisor experience
- All required active P&C licensing
- Outstanding communication, people management, and negotiation skills
- Proficiency in MS Office (Outlook, Word, Excel)
- High School Diploma (or equivalent)
- CISR or CIC designation (preferred)