Media Transfer Technician and Customer Service Specialist
Apple Valley, MN, United States Remote
$35,360–$41,600 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
We are always looking for friendly, detail-oriented, tech-savvy people to join our team. Are you passionate about home movies and family history? Do you enjoy experiencing family history through the lens of home videos? Are you the person everyone in your family turns to with a video or media question? We are looking for reliable individuals with strong attention to detail to join our team at our Apple Valley, MN location. We often refer to our Media Transfer and Customer Service Specialists as "video gurus." They are usually familiar with audio/video/media terminology and have some experience in a customer service role. We cross train them in various media transfer departments so they are familiar with our processes, and then train them to work with customers. This full-time position is in our Apple Valley, MN location, with occasional travel to our other stores in the Twin Cities metro as needed. This is not a remote position. Regular required hours for this position are Monday-Friday, 9:30am-5:30pm.
What you'll bring
- Candidates must be detail oriented, comfortable working alone, and self-motivated.
- Ideal candidates will have retail sales/customer service experience.
- Knowledge of and/or passion for analog media are a true asset.
- There are no minimum education requirements
- basic computer literacy including basic file operations, and familiarity with usage of a web browser is required.
- Strong written communication skills are essential.
- Familiarity with audio and video terminology as it relates to consumer cameras, audio, video tape formats and decks, video codecs, editing, etc. is helpful but not required, so long as you possess a general aptitude for working with technology.