Evolution Verified 28h ago
Service Support Specialist
Atlantic City, NJ, United States On-site
$41,600 a yearPay$41,600
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The Service Support Specialist is responsible for managing table uptime and minimizing table downtime as much as possible by proactively dealing with different type of technical issues, following proper escalation path, notifying Licensees in a timely manner about issues occurred and tracking incidents in JIRA / TTS / SST systems, and testing the studio during critical situations.
What you'll bring
- Execution of job duties requires secondary (higher, special etc.) education;
- Strong written and oral knowledge of English;
- Strong level of computer literacy;
- Strong problem-solving skills;
- Strong attention to detail;
- Service oriented personality traits;
- Ability to work in a team;
- Ability to make decisions;
- Analytical skills;
- Managerial skills;
- Excellent Communication skills;
- Strong people management skills
Benefits
Employee DiscountPaid HolidaysPaid Time OffVision Insurance