Jobs in Bloomington, IL

About the role

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

What you'll bring

• Bachelor's degree in computer science, information systems, engineering, technology, or a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Minimum of four years of progressive experience in enterprise platform engineering, ServiceNow development or administration, workflow automation, application development, systems integration, IT service management, or a related field.
• Demonstrated experience configuring and supporting enterprise service-management capabilities such as incident, request, problem, change, knowledge, service catalog, configuration, asset, or service-level management.
• Experience with scripting, APIs, integrations, data imports, workflow design, testing, release management, platform security, reporting, and production support.
• Strong knowledge of enterprise service-management platform architecture, configuration, workflow automation, data models, security, integrations, reporting, and lifecycle practices.
• Proficiency with scripting, APIs, integration patterns, data transformation, debugging, source control, testing, and repeatable deployment practices.
• Strong analytical, troubleshooting, and systems-thinking skills, with the ability to identify root causes and design sustainable platform solutions.
• Working knowledge of IT service management processes, configuration-management information, service modeling, change controls, cybersecurity, and operational resilience.
• Clear written and verbal communication skills, including the ability to translate technical concepts, options, risks, and impacts for different audiences.
• Ability to balance platform standards, user experience, business value, security, reliability, maintainability, and delivery timelines.
• Ability to collaborate effectively, manage multiple priorities, and influence outcomes without relying on formal authority.
• Valid driver's license.

Benefits

Locations