Jobs in Dedham, MA

About the role

Our Talent Leader is empowered to do whatever it takes to create an exceptional and motivating guest experience in their store.  They spearhead the recruitment of a diverse, passionate team that reflects our Core Values. By anticipating staffing needs and unleashing creative recruitment strategies, they ensure our brands are always staffed by individuals committed to greatness. They drive success through excellence in talent leadership, meeting and exceeding all goals associated with professional growth, and cultural alignment.

What you'll bring

• 3–5 years of experience in high-volume retail management with a demonstrated track record of building high-performing, diverse teams.
• A deep understanding of store operations, allowing for the anticipation of staffing needs before they impact the guest experience.
• Must possess a relentless Guest First mentality and an infectious energy that inspires those around you.
• Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends.
• A sharp eye for the unique aesthetic and professional standards of the brand, acting as a living embodiment of the company culture.
• Expert-level ability to navigate complex scheduling, aligning individual associate availability with peak business hours to ensure seamless floor coverage.
• A forward-thinking recruiter who doesn’t just fill vacancies but continuously scouts for top-tier talent to build bench strength for future growth.
• Ability to translate staffing metrics and turnover data into actionable strategies that drive positive, measurable results.
• A natural ability to motivate and develop others, fostering an environment of personal and professional growth through authentic relationship building.
• Comfort with high-stakes decision-making and the ability to provide direct, constructive feedback to maintain excellence across all levels.
• ​​A "think-outside-the-box" mindset when it comes to sourcing, interviewing, and retaining a passionate team in an ever-evolving market.
• Human Resources experience is a plus.