Manager, Psychiatric Services
Eau Claire, WIAll locationsEau Claire, WIHayward, WIAshland, WIRice Lake, WI On-site
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About the role
The Psychiatric Services Program Manager is responsible for successful day-to-day clinical operations and delivery of quality services across in-person and virtual care settings. The Psychiatric Services Manager assesses practice and develops training plans to develop clinical staff competencies and skills. The Psychiatric Services Manager works with site managers, clinical and admin leadership to manage scope of work being performed by medical assistants, RNs and other clinical staff support positions. The Psychiatric Services Manager works with leadership to support implementation of quality improvement initiatives and improve patient experience and outcomes, care coordination, and access to services through both onsite and telehealth platforms. The schedule for this position is Monday-Friday and is a traveling position to all clinical sites along with providing virtual site to site support.
What you'll bring
- Five years of prior experience in project and/or clinical management position required (or equivalent combination of education and experience).
- Experience in behavioral health or related setting required.
- Bachelors degree in social work, health care administration, public health or related field required, master’s preferred.
- Experience with process design, change management, and staff training preferred.
- Prior experience with EHR and MS Office preferred.