Jobs in Grapevine, TX

About the role

The Sales Program Advisor plays a pivotal role in driving revenue growth and expanding our customer base nationwide. This position is responsible for managing inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to both internal and external clients. By understanding customer needs and providing tailored solutions, the Advisor helps ensure satisfaction and contributes directly to the success and profitability of the organization. The Advisor is also entrusted with upholding our incredible reputation in the alcohol-monitoring industry through professional, empathetic, and solution-oriented interactions.

What you'll bring

• High school diploma or equivalent required.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with a sense of urgency.
• Adaptable and resourceful in fast-paced, dynamic environments.
• Courteous, confident, and collaborative interpersonal skills.
• Self-awareness and the ability to read and respond to audience needs.
• Bilingual proficiency in English and Spanish qualifies for additional compensation.
• Bachelor’s degree in a related field or equivalent professional experience is preferred.
• Understanding of industry trends and competitor offerings is preferred.

Benefits