Jobs in Hamilton, NJ

About the role

The Customer Service Associate will serve as a liaison between Medlogix and our customers which include: insurance carriers, employers, medical providers, insureds, and colleagues. The Medlogix Customer Service Representatives are responsible for the answering of incoming calls through multiple phone queues, addressing callers, inquiries for multiple lines of business and services, FROI input and distribution, Auto intake/ Medlogix's system updates, processing of Precertification discrepancies, as well as various other tasks.

What you'll bring

• NJ/Auto/ PIP insurance knowledge
• Provider/ Hospital medical billing knowledge a plus
• Bi-lingual a plus
• Accurate typing, computation skills, and proficient in Microsoft Office applications
• Ability to work professionally with colleagues and perform as a team-player
• High School Diploma required
• College Diploma Preferred
• Two plus years of Customer Service experience Required
• Excellent Communication Skills
• Excellent Computer Skills
• Bi-lingual Spanish a plus
• Ability to show initiative: demonstrate a “self-starter&rdquo