1024 Lehigh Valley Hospital - Schuylkill Verified 2d ago
Patient Services Representative
Hellertown, PA On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience. Job Duties • Performs a variety of detail-oriented administrative tasks that anticipates the needs of team members and patients according to the organization's policies and standard work. Minimum Qualifications • High School Diploma/GED
What you'll bring
- 1 year Customer service experience
- Ability to adapt to changing priorities.
- Ability to maintain accuracy and compliance with detailed-oriented responsibilities.
- Ability to maintain strict confidentiality.
- Proficient computer skills.
- Proven proficiency of technology and EMR workflows at the conclusion of orientation.
- Able to handle cash and other methods of patients accurately.
- Able to explain, educate, and support the usage of the LVHN patient portal including various features.