Jobs in Newark, NJ

About the role

This position is responsible for delivering service training programs across enterprise sites and remote vendor locations while supporting the development and continuous improvement of learning solutions. This role partners with training, quality, coaching, and operations teams to ensure learners are prepared to meet productivity, quality, and service expectations.

What you'll bring

• High school diploma or GED.
• 1 to 2 years of experience in a healthcare operations environment.
• Strong communication   and interpersonal skills.
• Proficiency   with Microsoft Office applications.
• Bachelor’s degree or equivalent relevant experience.
• ASTD (American Society of Training & Development) certification.
• Healthcare industry knowledge.
• Claims   processing experience.
• Customer focus
• Accountability
• Continuous learning mindset
• Effective communication

Benefits