getfivestar Verified 9d ago
Customer Service Representative – Utility Billing
Baton Rouge, Louisiana Remote
$29,120 a yearPay$29,120
TypeFull-time
Work settingRemote
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns. This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
What you'll bring
- Strong verbal and written communication skills
- Comfortable working with billing and account information
- Strong attention to detail
- Ability to navigate multiple computer systems
- Professional and empathetic approach to customer concerns
- Reliable attendance and punctuality
- Ability to work independently and as part of a team
- Comfortable handling potentially difficult customer interactions
- Must be comfortable cross training on other accounts
- Working hours between- 9:00am-9:00pm (CST)
- Work Days - M-F and every other weekend
- Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)