Full-time jobs in Denton, TX

About the role

Independently manages basic projects and assists the Project Management Director on larger projects. Identifies,researches, and resolves technical problems. Responds to telephone calls, email, and personal requests for technical support. Documents, tracks, and monitors project tickets to ensure timely and satisfactory completion. Dispatches the appropriate technician to the customer site. contacts to schedule, monitor and track projects

What you'll bring

• Previous customer service experience a must
• Ability to stay calm when resolving customer
• issues
• Excellent verbal and written communication
• Excellent follow up and organizational skills
• Proficiency in Microsoft Outlook, Word and Excel
• Time management skills and ability to handle
• multiple tasks
• Intermediate knowledge of computers