Full-time jobs in Greensboro, NC

About the role

As a Lead Teller I, you’ll help keep daily teller operations running smoothly while coaching the team to create consistent, accurate, and meaningful member experiences. This role is a great opportunity for someone who enjoys being a hands on leader, supporting others, and making a visible impact in the branch. In this role, you’ll help lead the day to day teller experience by supporting team members, reinforcing service standards, and ensuring transactions and branch cash processes are handled accurately and consistently. As a member of the Truliant family, you will enjoy the following full time benefits:

What you'll bring

• We’re looking for someone who can balance accuracy, service, and leadership in a busy branch environment.
• You’ll be successful here if you are comfortable guiding others, handling member situations with professionalism, and keeping operations organized and compliant.
• Strong understanding of standard financial services concepts, practices, procedures, regulations, and compliance requirements.
• Clear verbal and written English communication skills for member, team, and leadership interactions.
• Ability to resolve member complaints, coach others, and support consistent member service standards.
• Good arithmetic skills and the ability to monitor transactions, balancing, cash limits, and related branch controls with accuracy.
• Basic personal computer skills and the ability to understand Credit Union business processes.
• Strong organization, attention to detail, flexibility, and ability to shift priorities with minimal supervision.
• Ability to work well under pressure in a goal-oriented environment while maintaining confidentiality and discretion.
• Strong commitment to providing excellent service to Truliant’s members.
• High school diploma or equivalent is required.
• You should also be comfortable leading by example, giving coaching and feedback, and helping the teller team stay aligned with policies, service expectations, and branch priorities.

Benefits