Full-time jobs in Lafayette, LA

About the role

The Senior Account Manager, Customer Success serves as the primary liaison for a dedicated portfolio of key DISA clients/owners. This role is focused on nurturing long-term partnerships by deeply understanding client/owner needs, driving strategic value, and identifying opportunities to expand services. The successful candidate will bring a consultative approach to account management, blending client insight, business acumen, and solution-oriented thinking to consistently exceed expectations.

What you'll bring

• 7 years of experience in strategic Account Management
• Proven success managing complex solutions with senior-level stakeholders, including C-suite executives.
• Strong communication, negotiation, and presentation skills.
• Ability to build and sustain relationships across all levels of an organization.
• Organized, self-motivated, and results-driven, with excellent attention to detail.
• Professional demeanor with high business maturity and problem-solving capabilities.
• High level of proficiency in Microsoft Office and CRM tools such as Salesforce.
• Strong business writing practices and analytical skills, including the ability to interpret business and technical documents.
• Travel is expected to be a minimum of 25% and may increase based on business needs.
• Work Schedule would be within the following hours of operation: Monday - Friday 8:00 am – 5:00 pm CST
• High School Diploma or GED required, bachelor's degree preferred, or equivalent work experience.
• preferably in the pre-hire screening, background screening, or HR services industry.

Benefits