Full-time jobs in Lancaster, PA

About the role

As an Operations Manager in Training, you will play a key role in leading and shaping the Service Operations Department at one or more assigned CarMax locations.

What you'll bring

• This structured development program equips you with the tools and leadership skills needed to manage operations effectively.
• Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing CarMax’s Senior Management Development Program.
• You’ll collaborate with Sales, Business Office, and Purchasing teams to deliver an exceptional customer and associate experience while driving operational excellence.
• Ability to interpret and maintain accurate data records
• Completion of CarMax-provided training in Inventory, Cosmetic, and Production processes
• Strong multi-tasking skills and ability to make independent, critical business decisions
• Proven ability to lead leaders, manage complex operations, and balance competing priorities in a fast‑paced, high‑volume environment.
• 3+ years of management experience
• Ability to work in indoor/outdoor environments with a flexible rotating schedule, including nights, weekends, holidays, and 12-hour shifts, plus occasional travel for meetings and training
• Willingness to work at multiple locations or relocate
• Internal candidates must successfully complete SMDP before applying
• Bachelor’s Degree