Inbound Customer Service Agent – Consumer Relations (Remote)
USA, Sioux Falls, SDAll locationsUSA, Sioux Falls, SDUSA, Rapid City, SDUSA, Columbia, SCUSA, Salt Lake City, UTUSA, Jackson, MSUSA, Columbus, OHUSA, Austin, TXUSA, Nashville, TNUSA, Louisville, KYUSA, Oklahoma City, OK On-site
$35,360 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues . This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career!
What you'll bring
- High School Diploma or GED
- Minimum of 1-year Call-Center experience
- Minimum of 2-years Escalated Customer Service experience
- Ability to communicate effectively in English is a requirement
- Excellent written & verbal skills
- Moderate to advanced computer skills
- navigating multiple online applications
- Exceptional organizational skills
- ability to effectively multi-task
- Ability to handle high-volume calls while simultaneously handling multiple online applications
- Previous experience working from home
- Passion for helping customers and problem-solving