Jobs in Allentown, PA

About the role

Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.  Job Description Qualifications Qualifications: Experience in extreme multi-tasking and prioritization a must.Computer literacy with working knowledge of Windows based computer applications. Strong oral and written communication skills.Ability to handle a high volume of customer calls. Must pass pre-employment drug screen and back ground check.   Responsibilities:   Provide a variety of administrative and dispatching duties to service department. Receive, prioritize and assign customer calls to service technicians.Close and open calls utilizing on-line dispatching system.Coordinate and schedule inspections.Maintain extensive service contract filing system.Provide back up in other departments during employee absences.   Additional Information $16/hr CTH

What you'll bring

• in extreme multi-tasking and prioritization a must.Computer literacy
• with working knowledge of Windows based computer applications.
• Strong
• oral and written communication skills.Ability to handle a high volume of
• customer calls.
• check.