Jobs in Altamonte Springs, FL

About the role

We are changing the way people think about customer service by leveraging software technology, and we need your help! The Director of Product will take full ownership of our flagship AIproduct, leading its evolution from an early-stage tool into a mature, high-impact product deployed across the global client network. This position is responsible for shaping a multi-product, multi-year strategy that ensures solutions remain aligned with IntouchCX's rapid global growth and scale. As Director of Product, You Will… ◦ AI Prompt Engineers

What you'll bring

• 10+ years of professional experience in Product Management or Business Analysis.
• 7 or more years of experience in a team leadership or managerial role.
• Proven track record of successfully delivering medium-to-large software projects.
• In-depth understanding of Product Management Lifecycle methodologies and tools.
• Solid knowledge of prevailing industry trends, best practices, and change management frameworks.
• Excellent speaking and writing abilities.
• Ability to prioritize and plan work activities as needed.
• Ability to meet aggressive deadlines and handle multiple and complex projects.
• Ability to coach and mentor employees, providing career and professional guidance.
• Ability to interface with internal and external stakeholders.
• Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department.
• U.S Department of Labor Posters

Benefits