Jobs in Alton, NH

About the role

Key Heating and Air Conditioning is looking for a creative, organized, and motivated Marketing & Sales Coordinator to help grow our company, generate new leads, support the sales process, and strengthen relationships with our customers. This position will support social media, video creation, events, email marketing, our maintenance agreement program, sales appointment coordination, and customer follow-up. The primary goals of this role are to bring new customers to the company, help turn leads and estimates into scheduled work, and increase customer participation in our maintenance agreement program. Success in this position will be measured by increased lead generation, faster customer response times, more scheduled sales appointments, improved estimate follow-up, higher sales conversion, increased maintenance agreement participation, and stronger customer retention.

What you'll bring

• Comfortable creating short videos and basic digital content.
• Strong writing and verbal communication skills.
• Organized and able to manage multiple leads, appointments, campaigns, and follow-up tasks.
• Comfortable following up consistently without being overly aggressive.
• Willing to learn ServiceTitan, including Marketing Pro and lead and estimate management.
• Experience with social media, marketing, customer service, sales coordination, or office administration is preferred.
• Basic knowledge of Google Business Profile, SEO, websites, or digital advertising is a plus.
• Experience with Canva, CapCut, or similar content-creation tools is a plus.
• HVAC, home service, customer service, or inside sales experience is a plus but is not required.