Jobs in Alton, NH

About the role

Key Heating and Air Conditioning is looking for a creative, organized, and motivated Marketing & Sales Coordinator to help grow our company, generate new leads, support the sales process, and strengthen relationships with our customers. This position will support social media, video creation, events, email marketing, our maintenance agreement program, sales appointment coordination, and customer follow-up. The primary goals of this role are to bring new customers to the company, help turn leads and estimates into scheduled work, and increase customer participation in our maintenance agreement program. Success in this position will be measured by increased lead generation, faster customer response times, more scheduled sales appointments, improved estimate follow-up, higher sales conversion, increased maintenance agreement participation, and stronger customer retention.

What you'll bring

• Comfortable creating short videos and basic digital content.
• Strong writing and verbal communication skills.
• Organized and able to manage multiple leads, appointments, campaigns, and follow-up tasks.
• Comfortable following up consistently without being overly aggressive.
• Willing to learn ServiceTitan, including Marketing Pro and lead and estimate management.
• Ideal Candidate
• The ideal candidate is creative, organized, dependable, and comfortable communicating with customers.
• They enjoy creating content, building relationships, coordinating schedules, and helping customers move through the sales process.
• This person should be able to balance marketing projects with consistent customer follow-up.
• They should take ownership of assigned leads and estimates, stay organized, communicate well with the sales and office teams, and look for opportunities to improve the customer experience.
• Success in this position will be measured by increased lead generation, faster customer response times, more scheduled sales appointments, improved estimate follow-up, higher sales conversion, increased maintenance agreement participation, and stronger customer retention.
• Experience with social media, marketing, customer service, sales coordination, or office administration is preferred.