Jobs in Ann Arbor, MI

About the role

We're looking for a Senior Manager, Internal Enablement to be the connective tissue between new tools, new AI capabilities, creating value from existing tools, and the marketing and communications teams who use them every day. This role owns the full enablement lifecycle: bringing new tools online, making them easy and intuitive to use, training teams on AI capabilities as they emerge, looking for new use cases for existing tools, and continuously scanning the market for what leading organizations are doing so we never fall behind. You'll partner directly with our business leaders, technology and platform partners to understand their roadmaps and translate new capabilities into real adoption inside our organization. This is a senior individual contributor role. You won't manage people, but you'll have significant scope, autonomy, and visibility to shape how hundreds of marketers and communicators experience the tools they rely on to do their jobs.

What you'll bring

• 7+ years in enablement, learning and development, technical training, or operations at a technology or high-growth organization.
• Direct experience rolling out tools or platforms and driving adoption across a large, distributed user base.
• Hands-on comfort with modern AI tools such as LLMs, AI assistants, and agentic workflows, and genuine curiosity about how they apply to real work.
• Strong instincts for user experience.
• You notice friction before users complain about it.
• Excellent facilitation and communication skills, comfortable running live training and writing clear documentation.
• Curiosity about the broader technology and AI landscape, with a habit of translating outside best practice into practical internal action.
• A builder’s mindset, equally comfortable designing a strategy and writing the first version of a quick-start guide yourself.
• #LI-TV1

Benefits

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