Jobs in Aspen, CO

About the role

The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings. The Concierge welcome and register guests, present statements, check credit and collect payment. This position reports to the Front Office Manager. Applications for this position will be accepted until September 20, 2026.

What you'll bring

• Education & Experience Requirements
• High School Diploma or GED required
• 1 year of concierge or customer service experience required
• Intimate knowledge of local mountain, town activities and events in the area
• Knowledge of customer preferences and how to meet or exceed them
• Familiarity with hotel fire and safety procedures
• Familiar with hotel services, hours of operation
• Knowledge of daily functions, locations and times to assist guests with inquiries
• Excellent verbal and written communication skills to interact professionally with guests, vendors and other staff members
• Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
• Active listening and interpersonal skills to personalize the guest experience • Ability to act professional in a fast-paced environment
• Strong attention to detail

Benefits