Customer Service Representative I
AUBURN (EARHART), CA On-site
$41,600–$48,880 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
At World Fuel, our customers are at the center of everything we do. We're looking for a Customer Experience Coordinator who is passionate about helping people, solving problems, and delivering an exceptional customer experience. In this role, you'll serve as the voice of the customer, partnering with internal teams and customers to ensure questions are answered, orders are processed accurately, and every interaction leaves a positive impression. If you thrive in a fast-paced environment, enjoy building relationships, and take pride in providing outstanding service, we'd love to hear from you. This is a great opportunity for someone who enjoys helping customers, working with a close-knit team, and making a visible impact on the customer experience. You'll gain exposure to multiple areas of the business while developing valuable customer service, communication, and operational skills in a growing organization.
What you'll bring
- Must live within 30 minutes of Auburn.
- At least 1 year of experience in a customer-facing or customer service role.
- Strong communication and relationship-building skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and manage competing priorities.
- Strong organizational skills and a customer-first mindset.
- Comfortable using Microsoft Outlook, Word, and Excel.
- Experience with Salesforce, Oracle, Microsoft Teams, or similar business systems is preferred.
- Experience within the fuel, transportation, logistics, or energy industry is a plus.