Jobs in Bay City, MI

About the role

The Patient Navigator is responsible for supporting Strive’s care team to keep patients engaged with our complete care program specifically designed for people with kidney conditions . While most of your patient interactions will come by phone, there will be opportunities to meet patients face to face at their office visits or in their home. Success is measured by scheduling patients for program appointments which will occur through building strong relationships, being an educational resource, and helping navigate questions.

What you'll bring

• High School Diploma.
• 4+ years’ experience working with customers or patients in a professional setting.
• Experience with promoting and selling services to end users.
• Experience in customer service, sales or a similar customer facing role.
• Proficient PC skills.
• Business travel required up to 80%, some overnights.
• Driver’s license and working vehicle required for home visits and travel within 100 miles of designated territory.
• Ability to travel and be on-site to meet business needs.
• Bachelor’s Degree.
• Experience with promoting and selling primary care or other healthcare related services to high needs populations preferred.
• Community health experience.
• Empathy for the burden of kidney disease.

Benefits