Enterprise ServiceNow Engineer – CMDB
Beverly Hills, California, United States On-site
$100,000–$125,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
United Talent Agency (UTA) seeks a highly motivated Enterprise ServiceNow Engineer – CMDB to lead the strategy, governance, and operational excellence of the organization’s Configuration Management Database (CMDB). As the primary steward of enterprise configuration data, this individual will leverage deep ServiceNow expertise to administer and enhance the CMDB, drive Common Service Data Model (CSDM) adoption, improve data quality, optimize Discovery processes, and strengthen service relationships across the technology ecosystem. Partnering closely with Infrastructure Engineering, Security, Endpoint Engineering, Application Owners, and Service Owners, the Senior Enterprise ServiceNow Engineer will ensure business applications, technical services, and supporting infrastructure are accurately represented within the CMDB. This role is instrumental in establishing sustainable governance practices, reducing duplicate and orphaned configuration items, delivering actionable dashboards and metrics, and serving as UTA’s CMDB subject matter expert. By building and maintaining a trusted source of truth for enterprise technology, the successful candidate will enable improved operational decision-making, automation, service reliability, and support the foundation for future IT Service Management, Asset Management, Change Management, and AI-driven initiatives across the organization. UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers. https://www.unitedtalent.com/privacy-policy
What you'll bring
- Bachelor's degree in Information Technology, Computer Science, or equivalent experience
- 5+ years managing or supporting an enterprise CMDB
- 3+ years of hands-on ServiceNow administration experience
- Strong understanding of ServiceNow CMDB, Discovery, IRE, and CSDM
- Experience working with enterprise applications and application portfolio management concepts
- Knowledge of Windows/Linux servers, networking, cloud platforms, endpoint management, and enterprise applications
- ServiceNow Certified System Administrator (CSA) preferred
- ServiceNow Certified Implementation Specialist (Discovery and/or Service Mapping) preferred
- Experience implementing or maturing CSDM preferred
- Experience with HAM, SAM, APIs, integrations, and enterprise environments preferred
- Familiarity with ServiceNow AI capabilities preferred