Client Services Specialist
Blairsville, GA On-site
$41,600 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Client Services Specialist role is critical during a period of growth and operational transition for the firm. This position will initially provide front-line client service, phone coverage, intake-related support, and general administrative assistance while also beginning to learn the Social Security Disability side of the practice over time. This is a developmental role, not a position that requires someone to already be a trained Social Security Disability paralegal. The right person will be dependable, client-focused, coachable, and excited to grow from client services into broader legal support and Social Security Disability work.
What you'll bring
- Customer Service Experience: Required experience in a client-facing role, with strong communication, professionalism, and comfort speaking with clients by phone.
- The firm is willing to train the right person who consistently shows up, cares about doing a good job, and is eager to learn.
- Eagerness to Learn: A willingness to train in legal procedures and Social Security Disability processes with guidance from experienced team members.
- Detail-Oriented Follow-Up: Ability to handle record requests, follow-ups, status checks, and administrative details accurately and consistently.
- Dependability: Reliable, coachable, and committed to building a long-term role rather than seeking a short-term position.
- Team-Oriented Mindset: Willing to provide coverage when team members are out and help reduce pressure across the office.
- Local Connection: A strong tie to the Blairsville area is preferred to support a realistic commute and long-term commitment to the role.
- Medical or Professional Services Exposure: Experience in healthcare, insurance, medical office support, professional services, or customer service is preferred but not required.