Kidde Global Solutions Verified 6h ago
Technical Support Specialist
Bradenton, FL On-site
$75,659–$89,010 a yearPay$75,659–$89,010
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Technical Support Specialist at Edwards, you will be responsible for all aspects of providing technical support to Kidde™ customers.
What you'll bring
- High School Diploma or GED
- 3+ years’ experience working with commercial fire alarm control panels and detection products.
- 1+ year of experience with Digital Multi Meter (DMM).
- 1+ year of experience in an “On Call” rotation. (after onboarding process has been completed)
- Associate’s Degree
- NICET Level I or higher in Fire Alarm Systems
- Experience programming and/or troubleshooting EST-4,IO or VS Fire Alarm Control panels.
- Experience with Fireworks Graphical Incident Management Integration Command/Control System (stand-alone and Network versions)
- ◦ MN-COM1S RS232 to Ethernet Interface Module
- Experience with Legacy Edwards ™ products, MN-FNS Series Ethernet Switches, Air Aspirating products are a plus but not required.
- Must be able to work in a team environment.
- Must be able to participate in a “Late Shift” rotation. (9A-6P EST Mon-Thu) to support West Coast customers. (after onboarding process)
Benefits
401(k)Disability InsuranceEmployee Assistance ProgramPaid Time OffRetirement PlanVision Insurance