Jobs in Brandywine, MD

About the role

The position of  Intake & PCP Specialist is responsible for ensuring a seamless, compliant, and person-centered transition for individuals entering EPIC’s services. This role manages the full intake lifecycle—from initial inquiry through service authorization, and oversees the development, coordination, and timely submission of high‑quality Person-Centered Plan (PCP) Support Documents in accordance with Maryland Developmental Disabilities Administration (DDA) requirements. Monday-Friday 8:30 am – 4:30 am; Essential: Some weekend and extended weekday hours may be required even in the event of inclement weather; Daily Job Site: Hybrid office/remote. QUALIFICATIONS & REQUIREMENTS: ·        Must have a high school diploma or GED.  Some college preferred. ·        Must have intermediate Microsoft Office Suite skills. ·        Familiarity with COMAR regulations and Medicaid billing requirements. ·        Prior experience with intake, case management and service coordination. ·        Valid driver’s license with reliable transportation to travel locally. ·        Minimum of 2-3 years of experience within a Maryland DDA provider, CCS agency or disability service. Soft Skills: ·        Possess strong creative and customer service skills. ·        Must have strong critical thinking skills. ·        Have strong adaptability and flexibility to be effective in changing environments. ·        Possess strong conflict resolutions skills. Interpersonal Skills: ·        Ability to closely collaborate across all EPIC programs and departments. ·        Ability to work together as a team where there is effective communication. ·        Must possess excellent communication, analytical, and problem-solving skills. ·        Must be able to prioritize, multi-task and meet deadlines in compliance with internal and external agencies rules and regulation. ·        Strong time management skills to manage one's own time and the time of others. ·        Must be responsible and take accountability for own actions.

What you'll bring

• ·        Must have a high school diploma or GED.
• ·        Must have intermediate Microsoft Office Suite skills.
• ·        Familiarity with COMAR regulations and Medicaid billing requirements.
• ·        Prior experience with intake, case management and service coordination.
• ·        Valid driver’s license with reliable transportation to travel locally.
• ·        Minimum of 2-3 years of experience within a Maryland DDA provider, CCS agency or disability service.
• ·        Possess strong creative and customer service skills.
• ·        Must have strong critical thinking skills.
• ·        Have strong adaptability and flexibility to be effective in changing environments.
• ·        Possess strong conflict resolutions skills.
• ·        Ability to closely collaborate across all EPIC programs and departments.
• ·        Ability to work together as a team where there is effective communication.