Jobs in Burbank, CA

About the role

The Global Network Engineering & Operations (GNEO) organization   is responsible for   the architecture, engineering, and operational integrity of the enterprise’s global telecommunications and network infrastructure. GNEO’s mission is to design, deliver, and   operate   scalable, resilient, and secure network solutions that support business capabilities across all regions and lines of business. We are   seeking   a   Senior Network Systems Reliability Engineer   to support the Global Network Engineering & Operations Team, Automation & Observability team. This role   is responsible for   executing transformation strategies for the Automation, Observability and AI platforms,   translating strategy into operational reality through governance, product operating models, vendor relationships, technical roadmaps, documentation, and cross organizational coordination. The candidate will work closely with executive leadership, product teams, engineering, and operational stakeholders to ensure delivery of capital initiatives, operational readiness, and continuous improvement across 2026–2027 transformation efforts. The   Senior Network Systems Reliability Engineer   is responsible for   maintenance and lifecycle support of network infrastructure hardware and software, ensuring systems   remain   secure, compliant, and reliable. This role also serves as an asset data analyst— maintaining   high-quality inventory and license data, operational support, producing reports and insights for lifecycle planning and compliance—and partners with vendors to manage support, renewals, and service performance. The position has a strong focus on reducing technical debt and minimizing risk to the environment through standardization,   timely   upgrades, proactive remediation, and disciplined change   practices.   The   candidate will drive the data,   observability   and AI efforts for the Global Network Team and will collaborate across the enterprise to   assure   alignment with executives and stakeholders.

What you'll bring

• Minimum of 5 + years of experience supporting network infrastructure and/or IT operations (e.g., NOC, network support, infrastructure support) including hardware/software lifecycle activities.
• Familiarity with Python, and SQL for data processing and dashboarding.
• Working knowledge of common network technologies and operations (switching/routing fundamentals, Wi Fi, VPN, DNS/DHCP concepts) and the ability to troubleshoot connectivity and infrastructure issues.
• Experience tracking and renewing software licenses/subscriptions and   maintaining   compliance/entitlement records.
• Strong analytical skills with experience using Excel (pivot tables/lookups), reporting, and data hygiene practices to   maintain   accurate   asset/license records.
• Familiarity with ticketing systems (e.g., ServiceNow, Jira Service Management) and strong documentation habits.
• Strong customer service skills with the ability to communicate clearly with technical and non-technical users.
• Ability to manage multiple priorities,   maintain   a renewal calendar, and meet deadlines with attention to detail.
• Hands-on troubleshooting experience with network services and devices (e.g., switches, firewalls, wireless access points), including interpreting logs/alerts and validating changes.
• Bachelor in Computer Science, Network Engineering, Finance, Data Analytics, or   related field and/or equivalent work experience
• #DISNEYTECH
• The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

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