Jobs in Caribou, ME

About the role

We are currently hiring for a Customer Service Representative I at our Caribou, ME location. This position will provide frontline support to customers, addressing inquiries, and ensuring a high level of customer satisfaction. This role involves handling customer communications via phone, email, and other channels.

What you'll bring

• High school diploma or equivalent
• Proven experience in customer service roles
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Proficient in using ERP systems, Microsoft Office suite, and other relevant tools.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of manufacturing processes and products is desirable.
• additional education or certifications in customer service is a plus.
• preferably in the manufacturing industry.

Benefits