Lead Retail Sales Associate
Chester, PA On-site
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About the role
The Lead Wellness Advisor will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis. You will set the example in customer service, product knowledge, and state compliance to ensure a best-in-class experience. Lead Wellness Advisors assist in the onboarding and training of new hires and uphold adherence to state and company rules and regulations. We believe the employee experience is paramount to all. With a strong focus on training, development, diversity, and authenticity, our employees experience both personal and professional growth. As a Lead Wellness Advisor, you will have:
What you'll bring
- You are energetic, possess strong interpersonal skills and work well with others.
- Collaboration is key to our team’s success.
- You enjoy people!
- Consulting our customers, listening to their needs, and providing an exceptional experience is vital to achieving customer loyalty.
- You are resilient and agile!
- You use challenges as opportunities to acquire or master skills!
- You inspire others!
- You are a leader who has a passion for supporting and teaching team members!
- You hold yourself to a high level of integrity and lead by example.
- In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing
- High School Diploma or equivalent.
- 1-2 years’ experience in customer service