Senior Program Manager, People Operations
Chesterfield, MOAll locationsChesterfield, MONew York, NYPittsburgh, PA On-site
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About the role
Blink Health is looking for a Lead / Staff People Operations Specialist to own our Leave of Absence and Accommodations programs end-to-end, while bringing deep People Ops expertise across a broader set of operational workstreams. This is a senior individual contributor role for someone who thrives in building and running programs at scale — not just executing process, but designing the infrastructure behind it. You will serve as the subject matter expert on all things LOA and ADA at Blink, partnering closely with HRBPs, legal counsel, managers, and employees to ensure every case is handled with care, consistency, and compliance. Beyond LOA and ADA, you'll flex into other People Ops workstreams — payroll, compliance, systems, onboarding/offboarding — as business needs demand.
What you'll bring
- 7+ years of People Operations experience, with at least 3–4 years of dedicated ownership over LOA and/or accommodations programs
- Deep working knowledge of federal and multi-state leave laws (FMLA, ADA, PWFA, CFRA, PDL, PFL, and equivalent state programs)
- Experience managing a high volume of leave and accommodation cases with precision, empathy, and sound judgment
- Strong Workday HCM experience — comfortable navigating absence management modules, reporting, and employee data
- A builder's instinct: you don't just follow process, you question whether the process is right and improve it when it isn't
- Excellent written and verbal communication skills
- able to translate complex compliance requirements into plain language for employees and managers
- High degree of discretion and comfort handling sensitive, confidential employee information
- Ability to manage competing priorities across multiple workstreams without losing the details
- Experience with Sparrow or another leave management platform
- Experience with Disclo or a similar accommodations platform
- Familiarity with payroll administration and how leave intersects with pay continuity