Arcana Analytics Verified 35h ago
IT Support Engineer
Coimbatore, Hybrid Hybrid
Salary not listedPaySalary not listed
TypeNot specified
Work settingHybrid
Verified listing
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About the role
We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at scale.
What you'll bring
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
- 4-6 years of IT support or system administration experience.
- Strong knowledge of macOS and Windows environments.
- Hands-on experience with tools such as Google Workspace, Okta, Slack, MDM (Kandji), EDR (SentinelOne).
- Familiarity with asset management, IT procurement, and lifecycle management.
- Strong troubleshooting, communication, and documentation skills.
- Security-first mindset with experience handling security alerts and vulnerabilities.
- Industry certifications such as CompTIA A+, Network+, Security+, or equivalent.
- Experience with PAM solutions, system vulnerability management tools, or advanced networking.
- Prior experience in a fast-paced startup environment.
- Ability to conduct IT training sessions and employee security awareness programs.