Worldwide TechServices Verified 14h ago
Sr. Customer Service Engineer
Corry, PA, United States On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The Senior Customer Service Engineer is a senior level position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
What you'll bring
- Ability to be on stand-by
- Ability to collaborate with and support Sr.
- Level end users
- Typically requires technical school certification or equivalent of 4-7 years of relevant experience
- Proficient in hardware technology and configurations
- Proficiency with PowerPoint, Microsoft Word, Excel, and Outlook
- Knowledge of ticketing systems
- Experience using Active directory
- Excellence in communication and customer-facing skills
- Strong oral, written and interpersonal skills
- Excellent organizational skills
- Ability to follow instructions and processes with minimal instruction