Medical Case Manager
Cottonwood, Arizona, 86326, United States On-site
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About the role
The Medical Case Manager provides comprehensive medical case management services to a broad spectrum of persons living with HIV/AIDS and their families, utilizing medical, mental health, substance abuse, community service and other appropriate resources to improve the health and quality of life outcomes for HIV/AIDS infected clients. The person in this position will be working in the Prescott Valley office Monday - Thursday, 4 days a week, 10 hours per day. This schedule could vary depending on the needs of the office. As with all positions at Northland Cares, the Medical Case Manager supports the values and mission of Northland Cares by demonstrating personal responsibility, respect for self and others, innovation through teamwork, dedication to caring, and excellence in customer service. The Case Manager reports to the Lead Case Management Manager as well as coordinates with and takes direction from the Medical Case Manager Program Manager relative to quality control, training, and medical activities necessary for the clients.
What you'll bring
- Bachelor’s degree in health or social service-related field plus 2 years applicable work experience OR
- Four years applicable work experience in lieu of degree OR any equivalent combination of experience, training, and education as approved by the Director of Nursing and/or Office Manager
- Familiarity with medical treatment interventions for HIV/AIDS patients required
- Demonstrated skills in assisting high-risk individuals to overcome difficulties resulting from economic, cultural and/or psychosocial issues
- Ability to read, analyze, and interpret policies and procedures and governmental regulations
- Ability to write reports, business correspondence, and effective Case Management notes
- Familiarity with computer programs and data management, including MS Office products and EHRs
- Effectively present information and interact with medical providers, government contract representatives, clients, and the general public
- Ability to define problems, collect data, establish facts, draw valid conclusions and recommend or proceed on effective course of action
- Attention to detail for effective quality management
- Proven time management skills, organizational skills, and documentation ability
- Case Management Certification (through ADHS approved training) – required to obtain within first year of employment