Jobs in Dumfries, United Kingdom

About the role

A full-time branch-based opportunity working 35 hours per week. JOB TITLE: Customer Support LOCATION(S): 91 High Street, Dumfries, DG1 2BN Working across our Bank of Scotland branches within a reasonable distance. HOURS: 35 hours a week, including Saturdays

What you'll bring

• A minimum of 12 months customer service experience.
• A people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required).
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

Benefits