Jobs in Ellicott City, MD

About the role

Under the supervision of the Membership Director, or other assigned associate, Membership Associate is responsible for delivering excellent services to all members, guest, and program participants. The primary function of the Membership Associate will be to highly engage with members, guest, and program participants including member retention, promoting and selling membership, register participants for programs/services, meeting and executing the business function of a membership, and maintaining a safe environment.

What you'll bring

• Member Associate will meet the qualifications set forth by the Y in Central Maryland.
• Associates shall be of good character and reputation
• capable of carrying out assigned responsibilities
• capable of accepting training and supervision
• and capable of communicating effectively both orally and in writing as applicable to the job responsibility.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Ability to be effective communicator
• Proficient computer skills
• Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
• Completion of new associate training (including Child Abuse Prevention and sales and retention) before scheduled to work
• Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do.
• We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times.