Workplace Experience Manager
Encinitas, California, USA Hybrid
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About the role
9am Health is looking for an Office & Workplace Experience Manager to own the day-to-day operations and employee experience of our San Diego office. This person will be the go-to in-office operator responsible for keeping the workplace organized, stocked, functional, and welcoming, while also managing a wide range of logistics that support employees, candidates, leaders, and visitors. This role is highly executional and highly trusted. It includes ownership of office operations, mail and document handling, vendor and contractor coordination, equipment logistics, workplace events and employee moments, and ad hoc support for evolving in-office needs. The right person is proactive, organized, service-minded, and able to independently keep many moving parts on track in a fast-changing environment. This role is the operational backbone of the San Diego office. It ensures the office runs smoothly, critical physical workflows are handled reliably, and employees have a thoughtful, seamless in-person experience. At an early-stage company, strong workplace execution creates leverage for the People team and leadership, reduces operational friction, and helps the company scale more effectively.
What you'll bring
- 3+ years of experience in office management, workplace experience, hospitality, executive support, employee experience, or a similar operations-heavy role.
- Strong organizational skills and follow-through, with the ability to manage multiple recurring and ad hoc responsibilities at once.
- Experience coordinating vendors, contractors, deliveries, supplies, and office operations end to end.
- Comfort handling sensitive or time-critical materials with discretion and accuracy.
- Sound judgment and a strong bias toward action
- you notice what needs attention and handle it.
- A warm, professional, service-oriented presence and strong in-person communication skills.
- Ability to work on-site in San Diego on a consistent basis.
- Startup experience strongly preferred.