Entry-Level Operations Representative
Fort Wayne, Indiana, United States On-site
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About the role
Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: • No Fail Service • Personalized Communication • Innovative Solutions We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving. Job Description **Key Responsibilities** • **Freight Operations & Execution** • Jump into the action by coordinating and executing shipments from pickup through delivery • Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on • Be the problem-solver who resolves service hiccups quickly and professionally • **Systems & Process Management** • Get hands-on with load details in our internal systems (including Transport Pro) • Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower • Stay organized by ensuring all shipment documentation is complete and ready to go • **Communication & Collaboration** • Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly • Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together • Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident • **Carrier Sales Exposure & Development** • Level up your skills by learning how to bid on spot freight and mastering market pricing strategies • Get involved in sourcing and vetting carriers to cover loads—build your network while you work • Dive into the exciting world of rate negotiation and carrier relationship management • Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics Qualifications **Qualifications** • High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!) • Sharp eye for detail—you catch what others miss and love keeping things organized • Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment • Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling) • Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro • Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun Additional Information This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.
What you'll bring
- High school diploma or equivalent required
- Sharp eye for detail—you catch what others miss and love keeping things organized
- Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment
- Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling)
- Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro
- Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun
- associate's degree preferred
- bonus points if you've got one!