Jobs in Galveston County, TX

About the role

American National is seeking a Trainer to support Annuity Administration. This role is ideal for someone who enjoys helping others learn, explains complex information clearly, and has experience with annuity administration, new business, post-issue processes, or related operations. The Trainer will facilitate learning, develop resources, and help employees build confidence with systems, procedures, service standards, and best practices.

What you'll bring

• Leveling Note: Candidate qualifications will be reviewed to determine appropriate leveling
• High school diploma
• Four to six years of experience in annuity administration, insurance operations, financial services, customer service, service center, or related operations environment
• Minimum of three years' experience in a high-touch customer service or operations environment
• Strong knowledge of annuity administration processes, including new business, post-issue, disbursements, withdrawals, surrenders, or related workflows
• Ability to learn and support systems such as PolicyLink, Insight, BPM, SharePoint, RPS, SAP, or similar tools
• Clear written and verbal communication skills, including comfort facilitating training for groups
• Strong critical thinking, research, organization, prioritization, and problem-solving skills
• Ability to explain information in different ways based on audience needs and learning styles
• Adaptable, professional, and comfortable coaching and supporting others
• Prior experience training, coaching, mentoring, or serving as a go-to resource
• Experience creating or updating training materials, process documents, job aids, workflow guides, or reference resources

Benefits

Locations