Jobs in Grays Harbor County, WA

About the role

Pay Range (depending on experience): The Patient Access Specialist I is responsible for providing excellent quality and compassionate customer service. The Patient Access Specialist I will be held accountable for ensuring patients are accurately scheduled and registered for their clinic and hospital services, as well as various other position functions to ensure patients are supported through their entire patient care experience including financial liability.

What you'll bring

• High School Diploma or equivalent required
• Basic Life Support (BLS) certification encouraged.
• Ability to thrive in a fast-paced setting while providing timely and exceptional customer service, demonstrating a consistently positive and professional demeanor, and maintaining accurate records.
• Ability to develop and maintain proficiency with insurance verification processes via multiple online and telephone insurance registry systems.
• Strong computer and technology skills.
• Proficient in the use of current technology, including Microsoft Office products, computers, email, copy machines, scanners, multi-line telephones, credit card machines and fax machines.
• Strong problem-solving and organization skills
• ability to effectively prioritize work.
• Ability to remain calm, professional, and on-task during emergencies, high-volume or stressful times.
• Ability to be flexible and adapt to changing workloads, locations, and/or task assignments.
• Professional and effective written and verbal communication skills.
• Ability to identify and employ communication strategies appropriate to the audience and demonstrate sensitivity to others emotional, social and mental health needs.

Benefits