helenamotorsgroup Verified 38h ago
Service Advisor
Helena, Montana, 59601, United States On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
We are seeking a dedicated and knowledgeable Service Writer/Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers seeking automotive services, ensuring a seamless and efficient experience. This role requires strong communication skills, a solid understanding of automotive services, and the ability to manage customer expectations effectively. The Service Writer will be responsible for documenting service requests, providing estimates, and coordinating with technicians to ensure timely completion of services.
What you'll bring
- Strong knowledge of auto estimating practices and familiarity with various automotive services.
- Excellent communication skills with a focus on customer service.
- Ability to handle cash transactions accurately.
- Basic understanding of mechanical concepts related to vehicles, including engine repair and tire service.
- A proactive attitude towards problem-solving and customer satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Join our team as a Service Writer where your expertise will contribute significantly to our customers' satisfaction and the overall success of our operations.
- Previous experience in an automotive service environment is preferred.