Risk & Claims Manager - Property Management/ Multifamily
Irving, TX, United States Hybrid
$80,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
Experience in the Multifamily/ Commercial Real Estate Industry is required. The Manager, Property Risk & Claims is responsible for identifying, investigating, analyzing, documenting, and mitigating operational risks across Cirrus Asset Management's multifamily and commercial property portfolio. This position serves as the organization's primary internal risk management resource and is responsible for overseeing the claims lifecycle, conducting risk evaluations, implementing loss control measures, and minimizing financial exposure arising from property damage, liability, resident incidents, and other operational risks. The role partners closely with Regional Managers, Community Managers, Maintenance teams, clients, insurance partners, and executive leadership to improve incident response, strengthen claims visibility, reduce operational risk, and support proactive loss prevention efforts across the portfolio. The Manager, Property Risk & Claims is responsible for developing scalable risk management processes that improve operational accountability, enhance incident reporting and documentation, reduce claims frequency and severity, strengthen risk awareness, and protect client assets. Through effective investigation, trend analysis, education, and corrective action planning, this role helps create a more proactive and sustainable approach to risk management across the organization.
What you'll bring
- Risk Assessment & Loss Prevention
- 5–10 years of multifamily property management in risk management, claims management, operations, or related experience.
- Demonstrated experience investigating incidents, claims, or operational issues.
- Proven ability to take a proactive, solutions-oriented approach to risk management by identifying trends, conducting root cause analysis, and implementing sustainable risk mitigation strategies.
- Strong analytical, investigative, and problem-solving capabilities.
- Experience working cross-functionally with operational teams.
- Strong written and verbal communication skills.
- Ability to influence and drive accountability without direct authority.
- Incident Investigation & Root Cause Analysis
- Claims Coordination & Documentation
- Operational Risk Management
- Data Analysis & Reporting