Jobs in Issaquah, WA

About the role

Centered Mind Counseling Services is hiring a Practice Manager to lead the operational backbone of a growing behavioral health group practice. This is a hands-on leadership role for someone who runs excellent operations, brings order and follow-through to complex logistics, and keeps leadership informed with clear, accurate communication. You will own the day-to-day systems and operations that keep the practice running smoothly. Reporting to the Assistant Director, the Practice Manager owns practice operations across all departments and supervises the Care Coordinators and the Medication Management Coordinator. You will operate with genuine independence and decision-making authority within operations, working inside a clear and collaborative leadership structure that defines what each role owns and where decisions are made together. We are looking for a leader who follows and strengthens established processes, keeps leadership informed with accurate and timely information, and recognizes when a decision calls for coordination with clinical or administrative leadership. If you take pride in dependable systems, transparent communication, and doing meaningful work well, you will fit here.

What you'll bring

• You are an operations professional who finds genuine satisfaction in a practice that runs well: schedules that work, systems that talk to each other, records that are right the first time, and a front-office team that feels supported and knows what excellent looks like.
• You communicate in specifics, flag problems early and without spin, and would rather surface a concern than smooth it over.
• You know the difference between owning a decision and looping in the right people, and you are equally comfortable doing both.
• You want your work to matter, and at a behavioral health practice, it does: every operational detail you get right helps a clinician focus on a client.
• Bachelor's degree in business, healthcare administration, or a related field.
• Minimum of 3 years of operations, office, or practice management experience,
• 5 or more years preferred
• Demonstrated experience supervising and developing administrative or front-office staff, including time in a supervisory or lead capacity.
• Strong systems and technology aptitude, including practice management or electronic health record systems, and comfort coordinating IT and vendor support.
• Excellent organizational skills and process discipline, with a track record of following and improving established workflows rather than working around them.
• Clear, accurate, and transparent communication, with a habit of keeping leadership informed and bringing issues forward early.
• Sound judgment about scope: able to act independently within operations while coordinating with clinical and administrative leadership on decisions that cross into their areas.

Benefits