Solutions Engineer
Johnson City, Tennessee, United StatesAll locationsJohnson City, Tennessee, United StatesUnited States Remote
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
A Solutions Engineer is a client-focused technical expert and subject matter expert who combines deep technical knowledge with the consulting skills needed to deliver exceptional client experiences. This role requires expertise in data analysis, process mapping, systems configuration, and solution architecture with a strong emphasis on Product Information Management (PIM), Digital Asset Management (DAM), and ecommerce platforms. Solutions Engineers serve as the primary technical liaison to clients across the full engagement lifecycle. Everything from scoping and pre-sales support to solution design, implementation, and long-term technical strategy. They are recognized experts in the technical disciplines Ntara offers, capable of translating complex technical concepts for diverse stakeholders while identifying new opportunities that drive measurable business value. Above all, a successful Solutions Engineer balances technical rigor with the interpersonal skills required to guide clients with confidence and clarity. Empathy : We seek to understand.
What you'll bring
- equivalent professional experience may be considered in place of a formal degree.
- 3+ years of experience in a solutions engineering, technical consulting, or systems architecture role
- Demonstrated experience leading technical discovery sessions and translating business requirements into scalable solution designs.
- Demonstrated experience leading complex, multi-system implementations and integrations.
- Experience supporting pre-sales activities, including scoping, platform evaluations, and technical proposal development.
- Proficiency with project management and time-tracking tools such as Jira and Tempo.
- Experience drafting technical documentation including architecture specs, field mappings, and integration requirements.
- Proven ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders, including C-suite and client leadership.
- Deep hands-on experience with one or more PIM platforms such as Inriver, Akeneo, Salsify, or Censhare, including configuration, data modeling, and system integration.
- 3+ years working on large-scale enterprise digital platforms (PIM, DAM, CMS, ecommerce, or MDM) or other data-heavy applications.
- Knowledge and experience with complex multi-system application architectures.
- Strong understanding of API principles as applied to system integration architecture, including hands-on experience with REST APIs.