Resident Service Coordinator - 35 Hours Per Week - Up to $21/hour
Lewiston, ID, United States On-site
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About the role
The resident service coordinator is a social service staff person who links elderly and/or disabled residents of the development to supportive or medical services in the general community which they need to continue to live independently. This function includes development of contacts with service providers and agencies for resident referrals and the ongoing service management responsibility. The service coordinator educates residents on available services and monitors provisions of services. The service coordinator works in conjunction with the manager(s) and other management staff of the facility. The service coordinator is a social service staff person who links elderly and/or disabled residents of the development to supportive or medical services in the general community which they need to continue to live independently. This function includes development of contacts with service providers and agencies for resident referrals and the ongoing service management responsibility. The service coordinator educates residents on available services and monitors provisions of services. The service coordinator works in conjunction with the manager(s) and other management staff of the facility. This position is eligible for full-time benefits.
What you'll bring
- Proven experience in service management, including organizing, problem-solving, and advocating
- Trained in the aging process, elder services, disability services, drug and alcohol abuse and mental health issues
- Aware of eligibility for and procedures of Federal and state entitlement programs
- Alert to legal liability issues relating to providing service coordination
- Good communication, writing, problem solving and organizational skills in addition to a strong advocacy capabilities
- Possess the appropriate professional license where applicable
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with good negotiation tactics.
- Proactive and independent with the ability to take initiative.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc.