roomraccoon Verified 2d ago
Customer Support Consultant (Dutch Speaking)
Lisbon, 1950-277, PortugalAll locationsLisbon, 1950-277, PortugalCape Town / Lisbon Hybrid
Salary not listedPaySalary not listed
TypeFull-time
Work settingHybrid
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Customer Care Consultant, you will need the ability to quickly identify issues and troubleshoot problems, all while showing empathy and patience throughout the process to address client needs effectively. You will join a global team of customer service representatives and will be responsible for taking care of our Dutch clients.
What you'll bring
- Has 3+ years experience in a service-oriented, technical or customer support role
- Hotel (front-desk/reservations) / and or hospitality experience (advantageous)
- Excellent interpersonal skills, consistently amicable and responsive in dealing with all people, both externally and internally
- Technical proficiency in working on different systems (training will be provided)
- Excellent command of Dutch & English la nguage, verbal and written communication skills and demonstrated proficiency in telephonic engagement
- Beneficial Skills Hotel (front desk/reservations) / and or hospitality experience
- Experience working in a scale-up environment
Benefits
Regular team events, international exposure, and access to cutting-edge hospitality software.
Locations
Lisbon, 1950-277Cape Town / Lisbon