Careers at Eucalyptus Verified 9h ago
Patient Support Specialist, Australia Support
Manila, Manila, Philippines On-site
Salary not listedPaySalary not listed
TypeNot specified
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Customer Support Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients -- either e-mail, chat, and inbound or outbound calls.
What you'll bring
- You have 2+ years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. virtual assistance, travel and hospitality, financial services, e-commerce support, real estate, logistics)
- You love solving problems and driving outcomes for patients and customers
- You have strong attention to detail
- You have strong English written and verbal communication skills, and the ability to use a range of tones of voice to interact with customers
- You have strong computer skills, or experience with customer service software (prior experience with Mac and Google Suite is a must)
- You are fantastic at anticipating next steps and taking proactive action
- You have an interest in healthcare and wellness, or experience in the healthcare space or allied services
Benefits
Medical Insurance