Jobs in McKenzie, TN

About the role

Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator’ s role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families. You partner with our Main Street team to address the needs of patients and families while also becoming a valued member of the primary care or urgent care team, assisting with patient facing duties as needed. You will:

What you'll bring

• Healthcare professional dedicated to providing quality care for seniors
• Ability to multi-task and balance multiple, competing priorities.
• An exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction.
• Problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner.
• Ability to remain positive and keep forward momentum when faced with challenges and conveys that attitude to the team and to colleagues.
• Demonstrate short and long-term persistence in meeting objectives and personal development.
• Embrace change and constantly stretch one’s comfort zone in the spirit of constant improvement.
• Excellent written communication skills with success in providing notes, updates, and written communications via computer systems.
• Excellent data-entry skills and proven ability to navigate multiple computer screens.
• Work a full-time 40-hour week, Monday-Friday 8am to 5pm CDT (1 hour lunch).
• Bilingual in the Spanish language is a plus.