Parent ApS Verified 29h ago
Customer Success Manager (French Speaker)
Tunis, Tunisia Remote
Salary not listedPaySalary not listed
TypeTemporary
Work settingRemote
Verified listing
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About the role
We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent™. You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.
What you'll bring
- Bachelor’s degree or equivalent experience in Account Management, Customer Success, or a related field.
- 2–4 years of experience in account management or client relationship roles
- Proven experience with ticketing systems and live chat support.
- Fluent in French & English
- (spoken and written).
- Strong communication, organization, and problem-solving skills.
- Proactive, customer-focused mindset with the ability to manage multiple priorities.
- preferably in SaaS or technology-based companies.